Internet Filtering
vs. Internet Monitoring Software
Technically If you want to block employees
from accessing web sites and/or recording
the names of the web sites they visit,
then a filtering software solution is
appropriate for you.
Many businesses think filtering software
is their Internet monitoring solution.
They think if they block access to certain
web sites or certain types of web sites,
they have solved all the problems associated
with Internet Abuse.
Nothing could be further from the truth.
Let’s examine the most common forms
of Internet Abuse by employees and analyze
how filtering software addresses those
problems. We’ll also take a look
at how Spector CNE addresses those problems.
Surfing non-work related web sites, such
as auction sites, sports sites, stock
sites, news sites, gambling or sex sites.
Gallup estimates that the average employee
with Internet access spends more than
one hour per day surfing web sites that
have NOTHING to do with their job.
That is more than five hours per week,
or 250 hours per year, which translates
to an average loss of more than $5,000
per employee per year. A 20-employee company
loses more than $100K per year in non-work
related surfing and a 200 person company
is losing in excess of $1 million per
year.
How does filtering software address this
problem?
Filtering software blocks SOME of the
sites your employees would want to visit.
Theoretically, that cuts back on some
non-work related surfing, but savvy surfers
can always find a similar site that serves
as a good substitute for the one the filtering
software is blocking.
The BIGGER problem with filtering software
is that it blocks many of the sites you
want your employees to be able to access
for business purposes. Although some filtering
products do allow for the “unblocking”
of blacklisted sites, do you really want
the headaches associated with deciding
what should be blocked and what should
be available?
Finally, what is appropriate for one employee
in one department may be off limits for
an employee in another department. Although
one size does not fit all, filtering products
make the assumption that one solution
works across the board.
Spector CNE takes an entirely different
approach.
First, Spector CNE does not block (unless
you tell it to do so). Instead, Spector
CNE watches, observes and RECORDS what
your employees do and then provides you
with the MOST DETAILED accounting of everything
they do online of any Internet Monitoring
product in the world.
Spector CNE records all web sites your
employees visit, all chat conversations,
all incoming and outgoing emails including
Exchange, AOL email, Hotmail and Yahoo
email, all applications run AND all keystrokes
typed.
In addition, Spector CNE is constantly
filming each computer, taking snapshots
of whatever is on the computer screen,
as often as once every second –
with no degradation in speed or employee
performance.
Spectorsoft feels that the best way for
you to combat the loss of productivity
associated with non-work related surfing
is to KNOW EXACTLY how each and every
employee is using the computer and how
they are surfing the Internet. With this
knowledge, and with proof you can show
to employees, the amount of time spent
surfing frivo-lously decreases, and the
time they were previously using to joyride
the Internet will now be used for productive
work.
Leaking of Company Confidential
Information
One of the best things about the Internet
is how easily and quickly it allows news
and information to be dissemi-nated. Conversely,
this can also be one of the worst things
about the Internet, especially if the
information being broadcast is confidential
to your company.
We have all heard the horror stories of
employees leaking company information
on anonymous Yahoo message boards, through
Hotmail and through instant message programs.
Filtering software does not address the
problem of keeping Company Confidential
Information secure.
Spector CNE records all emails, all popular
instant messengers, and records all keystrokes
typed. It also records what one looks
at and does on web sites, including postings
on anonymous message boards.
In addition, you can tell Spector CNE
to watch out for certain words or phrases
and have the program automatically and
immediately notify you whenever an employee
types the word or phrase, or when they
encounter this word or phrase on a web
site, in an email or in a chat conversation/instant
message.
When your employees know you have a recording
of all their Internet and computer activity
including every key-stroke they type,
the chances they’ll leak company
confidential information will be greatly
reduced.
Sexual/Racial Harassment via Email,
Instant Messaging and Anonymous Online
Message Posting
What is humorous to one employee may be
offensive to another. In this litigious
society, we are all familiar with the
lawsuits where employers are fined huge
amounts due to a sexually explicit or
racially charged email or instant mes-sage
sent by an employee from inside or outside
the company. Many of the companies embroiled
in lawsuits were using some form of filtering
that was incapable of detecting offensive
or explicit content.
With Spector CNE, your company is protected.
You get an exact record of every email
and every chat message, even when the
employee uses their own account, such
as AOL, Hotmail or Yahoo. The keyword
alert feature immediately notifies you
when certain words or phrases are typed.
Not only will you have proof for employee
termination with cause, with CNE you also
have the evidence you need, should the
case ever go to court.
File downloads such as illegal
music, games and pirated software
Even though you block certain web sites,
employees still find ways to access streaming
media, which includes MP3 music files,
videos and Shockwave games from alternative
sites.
With Spector CNE, if abuse occurs, you
will know which employees are using valuable
network resources for personal reasons.
You will know exactly what they download,
how they spend their time, and the visual
verification manage-ment needs for employee
discussion or warning.
Should an employee install or download
pirated software, you can immediately
diminish company liability by elimi-nating
programs outside the core products approved
for your business.
Monitor Employee Productivity
and Proficiency Skills
A filtering program has no value when
you have concerns that an employee needs
additional training or skills to do their
job efficiently or your Help Desk may
need to recover information in order to
correct a problem.
Spector CNE allows you to monitor what
your employees do on their PC and on the
Internet, so all applications run and
all keystrokes typed are immediately available
to you. Just as a VCR records and plays
back, Spector CNE provides you with the
total picture of everything your employee
does. If training or other assistance
is necessary to make that employee more
productive or proficient, you’re
able to quickly rectify the situation.
Conclusion
Managing risk is about much more than
just filtering, firewalls and passwords.
Even if you have filtering software, implementing
a Spector CNE network solution will increase
employee productivity, provide a safeguard
in the event of inappropriate employee
behavior, and protect your company from
liability. Secure your information and
proac-tively protect your business with
Spector Corporate Network Edition.
Spector
CNE More Info or Buy Now
Spector
CNE will help your company:
•
Conduct
Investigations on Employees Suspected
of Inappropriate Activity
• Increase
Employee Productivity by Reducing Frivolous
& Inappropriate Activity
• Eliminate
Leaking of Confidential Information
• Recover
Lost Crucial Communications (Email, Chat
& Instant Messages)
• Meet
or Exceed Federal, Industry or Agency
Compliance Requirements
• Assist
Help Desk Staff With PC Recovery
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